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Title
Text copied to clipboard!Billing Manager
Description
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We are looking for a highly organized and detail-oriented Billing Manager to oversee our company’s billing operations. The ideal candidate will be responsible for managing the billing department, ensuring accurate and timely invoicing, and maintaining compliance with financial regulations. This role requires strong leadership skills, a deep understanding of billing procedures, and the ability to work collaboratively across departments.
As a Billing Manager, you will supervise a team of billing specialists and coordinate with other departments such as finance, sales, and customer service to ensure that all billing-related activities are executed efficiently. You will also be responsible for analyzing billing data, identifying discrepancies, and implementing process improvements to enhance accuracy and efficiency.
Key responsibilities include developing and maintaining billing policies and procedures, ensuring compliance with company and regulatory standards, and preparing regular reports for senior management. You will also handle escalated billing issues, resolve customer disputes, and provide training and support to billing staff.
To succeed in this role, you should have a strong background in accounting or finance, excellent analytical and problem-solving skills, and experience with billing software and systems. A proactive attitude, attention to detail, and the ability to manage multiple priorities are essential.
This is a critical role that directly impacts the company’s revenue cycle and customer satisfaction. If you are passionate about financial accuracy and operational excellence, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage and oversee daily operations of the billing department
- Ensure accurate and timely invoicing to clients
- Develop and implement billing policies and procedures
- Monitor and analyze billing data for accuracy and efficiency
- Resolve billing discrepancies and customer disputes
- Coordinate with finance, sales, and customer service teams
- Prepare and present billing reports to senior management
- Train and support billing staff
- Ensure compliance with financial regulations and company policies
- Identify and implement process improvements
Requirements
Text copied to clipboard!- Bachelor’s degree in Accounting, Finance, or related field
- Proven experience as a Billing Manager or similar role
- Strong knowledge of billing procedures and regulations
- Proficiency in billing software and Microsoft Office Suite
- Excellent analytical and problem-solving skills
- Strong leadership and team management abilities
- Attention to detail and high level of accuracy
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks and meet deadlines
- Experience in process improvement and project management
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in billing management?
- What billing software are you proficient in?
- Can you describe a time you resolved a complex billing issue?
- How do you ensure accuracy in billing processes?
- What strategies do you use to manage a billing team?
- Have you implemented any process improvements in previous roles?
- How do you handle customer disputes related to billing?
- What financial regulations are you familiar with?
- How do you prioritize tasks in a fast-paced environment?
- What reporting tools have you used to track billing performance?
